Privacy Policy
Your privacy matters to us. This comprehensive policy explains how ramithoraven collects, uses, and protects your personal information when you use our investment confidence platform.
Information We Collect
At ramithoraven, we collect various types of information to provide you with the best possible investment learning experience. Understanding what we collect helps you make informed decisions about sharing your data with us.
Personal Information
When you register for our services or contact us, we collect personal details including your name, email address, phone number, and postal address. We also gather information about your investment experience level and financial goals to customize our educational content.
- Contact information such as name, email, and phone number
- Account credentials and security information
- Payment and billing information for premium services
- Investment experience and educational background details
- Communication preferences and marketing consent
- Device information and browser characteristics
Usage and Technical Data
We automatically collect information about how you interact with our platform. This includes pages viewed, time spent on different sections, course progress, and technical details about your device and internet connection. This data helps us improve our educational materials and platform performance.
How We Use Your Information
Your information serves multiple purposes, all centered around delivering exceptional educational services and maintaining a secure learning environment. We're committed to using your data responsibly and transparently.
Service Delivery and Personalization
We use your personal information to create customized learning experiences tailored to your investment knowledge level and goals. This includes recommending relevant courses, tracking your progress, and providing personalized feedback on your learning journey.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and maintain our service quality.
- Providing access to educational materials and courses
- Processing payments and managing your account
- Sending important updates about your courses and account
- Improving our platform based on usage patterns
- Ensuring security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
Data Sharing and Third Parties
While we keep your information secure, certain situations require us to share data with trusted partners and service providers. We maintain strict controls over who can access your information and for what purposes.
Service Providers and Partners
We work with carefully selected third-party providers to deliver our services effectively. These include payment processors, email service providers, and educational content partners. All partners sign confidentiality agreements and must comply with our privacy standards.
Legal Requirements
In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect the rights and safety of our users and platform. We carefully evaluate each request to ensure it meets legal standards.
- Payment processing companies for secure transaction handling
- Cloud hosting providers for data storage and platform operations
- Email and communication service providers
- Analytics services to understand platform usage
- Legal authorities when required by law or court order
- Professional advisors including lawyers and accountants
Your Privacy Rights
You have significant control over your personal information. We provide multiple ways for you to access, modify, or delete your data, and we're committed to responding to your requests promptly and thoroughly.
Access and Modification Rights
You can request a copy of all personal information we hold about you at any time. You also have the right to correct inaccurate information or update your details through your account settings or by contacting our privacy team directly.
Deletion and Withdrawal
You can request deletion of your personal information, subject to certain legal and operational requirements. You may also withdraw consent for marketing communications or specific data processing activities while continuing to use our core educational services.
To exercise any of your privacy rights, simply contact us at info@ramithoraven.com. We respond to all requests within 30 days and provide clear explanations of any actions taken.
Data Security and Protection
Protecting your information is fundamental to our operations. We employ multiple layers of security measures, from technical safeguards to administrative controls, ensuring your data remains safe from unauthorized access or misuse.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. We regularly update our security systems, conduct vulnerability assessments, and maintain secure backup procedures to protect against data loss or breaches.
- SSL encryption for all data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Automated monitoring for suspicious activities
- Regular software updates and security patches
Administrative Controls
Access to your personal information is strictly limited to authorized personnel who need it to perform their job functions. All team members receive privacy training and sign confidentiality agreements. We maintain detailed access logs and conduct regular reviews of data handling practices.
Data Retention and International Transfers
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary depending on the type of information and your relationship with us.
Retention Periods
Active account information is retained while you maintain your account with us. After account closure, we keep certain information for up to seven years to comply with financial record-keeping requirements. Marketing information is deleted within two years of your last interaction with us.
International Data Handling
While ramithoraven operates primarily in Australia, some of our service providers may process data internationally. We ensure all international transfers comply with Australian Privacy Principles and include appropriate safeguards to protect your information regardless of where it's processed.
This Privacy Policy was last updated in January 2025 and reflects our current data handling practices.
Contact Our Privacy Team
Email: info@ramithoraven.com
Phone: +61427374617
Address: 64 Macquarie Ave, Molendinar QLD 4214, Australia
Our privacy team is available to answer questions about this policy, help you exercise your privacy rights, or address any concerns about how we handle your personal information.